Refund policy

Last updated: 17/09/2025

We want you to love your purchase! If for any reason you are not completely satisfied, we’re here to help.

* PLEASE NOTE: After every order placed our team will reach out confirming if you’ve ordered the correct size/ personalisation for your order and if we do not hear a response within 2-3 working days we’ll automatically ship the order confirmed to our system.

Returns:

Yes, we accept returns within 30 days if:

• The item is not damaged
• The original tags are still attached
• The item is not personalized (e.g., custom names or numbers)

Exception: Player-personalized jerseys can be returned if they meet the above conditions.

 

Refunds

• Once we receive and inspect your return, we’ll notify you by email.
• If approved, your refund will be issued to your original payment method within 5–7 business days.
• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or faulty item).

Exchanges

• We currently do not process direct exchanges. If you’d like a different size or style, please return your item and place a new order.

Return Shipping

• Customers are responsible for return shipping costs, unless the item is faulty or incorrect.
• We recommend using a trackable shipping service so you can confirm delivery.

Damaged, Defective, or Wrong Item

• If you received a defective or incorrect product, please contact us at thejerseycentre25@gmail.com within 7 days of delivery with photos, and we’ll make it right at no extra cost.

 

How to Start a Return

1. Email us at thejerseycentre25@gmail.com with your order number and reason for return.
2. We’ll send you re

We also added notes under all items stating: